Dealing with difficult people is something many people face as part of their everyday work life.

Your Instructor

Richard D. Marks
Richard D. Marks

Facilitator, Business Sales Athlete, Motivational Speaker & Author

Richard is Founder/President of RDM Management Group, a professional training company specializing in the areas of Business Sales Training, Customer Service Excellence, Leadership and First Time Managers Training, Interpersonal Skills Training, Diversity & Inclusion and Unconscious Biases Training: RDM Management Group focuses on four (4) key principles: Self Confidence, Self-Discipline, Emotional Intelligence, and Motivation. While serving in the U.S. Army, these four (4) key principles were critical guidelines that propelled him to this next level in his professional business career.

As a speaker, business coach and trainer, Richard has exercised the same four (4) principles to launch a successful business career into the professional arena that has extended beyond 30 years of honorary and awarded tenure. Richard is also an established author of The Empowerment Series Volume I & II a Motivational Series.

"Expect Great Things to Happen"

Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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